Highest Customer Satisfaction
In The News: First Choice is Awarded Platinum Dealer & Installer
Greenwich CT — July 1, 2017 — First Choice Windows & Remodeling earned Platinum status, for customer satisfaction and quality installation by a leading third party group. This is the highest independent rating that can be awarded to a window installer in the home improvement category.
“This ranking is an honor for everyone who works at First Choice Windows,” said Randy Leeds, president of First Choice. “Ever since forming this company, I’ve stressed the need for quality and the need to treat every customer as a VIP, but being bestowed the honor of Platinum is really cool for the whole team.”
This is an amazing achievement…especially since First Choice offers more than just our brand of windows, “said Tim Baxter General manager of Pella Windows and doors. “We are very proud that First Choice represents Pella Windows and excited to be represented by such a great dealer and look forward to a long relationship in the Westchester and Fairfield markets.” The analysis measured satisfaction on a 5-point scale among customers who purchased windows within the past 12 months, based on performance in six factors: Ease of setting an appointment, Comfort level during a consultation, Consultants product knowledge, Transparency from start to finish, Quality of installation, and Cleanliness.